Privacy Policy

1 - Information we collect, and how we use it

1.1 Plectica collects, stores, and uses a limited amount of personal information, which users provide to us when they create their account. This information is displayed in the Profile and Account sections of our website when the user is logged in, and includes the following: user_id, display name, name, email, photo / avatar (optional), the date the account was created.

1.2 We maintain this information in our databases as long as the user has a Plectica account, and whether or not the account is active.

1.3 No user's personal information is ever visible to any other user, unless they are collaborating in a Plectica map, in which case their name and avatar will appear in the maps they are viewing or editing.

1.4 We do not release, sell, or share any account or personal information with any other company.

2 - Downloading your information; Correcting or Deleting your account

2.1 After creating an account, users may download a copy of the personal information we have on file for them in a CSV file by clicking ‘download profile’ on the Profile page of our site, accessible from the menu in the upper right-hand corner of the screen.

2.2 If a user would like us to (a) correct erroneous information they cannot correct on their own on our website, or (b) delete this information permanently and close their Plectica account, they should notify us by email at support@plectica.com and we will do so within two business days.

3 - Cookies and User Tracking

3.1 Plectica uses cookies to keep track of the session you're logged in with and support some of our core functionality.

3.2 Some third party tools that we use for analytics, communications, or improving the customer experience may also use cookies.

4 - Data Breach Notification

4.1 Within 72 hours of first having become aware of a data breach, Plectica will share a description of the breach event, the potential consequences to the extent they are known, the measures Plectica is taking or will take to address the breach, and recommendations for what the users can do, if anything, to further protect themselves and their data.

5 - Age Limits for Using Plectica

5.1 Plectica.com is for general audiences, and we don’t knowingly take any information from or provide services to any children under 13 years old. If you believe a child under 13 years old has interacted with the website, please let us know the details immediately so we can take appropriate action.

6 - Contacting Us with Requests or Questions

6.1 If you have questions or concerns about the privacy of information you have provided Plectica, please contact us by sending an email to support@plectica.com with "privacy" in the subject line and we will respond to your request as soon as possible.

7 - Changes to this Document

7.1 Plectica reserves the right to make changes to this Agreement at any time. The most recent version will always be posted on the site.

7.2 You understand and agree that by using the Company’s Products you are agreeing to the terms and conditions which are in effect at the time of use, even if these are different from those which were in place at the time of your purchase or account creation.

7.3 This document was last modified on 24 May 2018.